All sales are FINAL – no refunds and no exchanges.
If you purchased from an unauthorized source and/or the ticket is counterfeit, you will not be allowed entry.
Wristbands MUST be worn securely on wrist for entry into the Festival and cannot be slipped on and off.
Wristbands must be scanned upon exit at the gate in order to re-enter that same day.
Wristbands are NON-TRANSFERABLE and NON-EXCHANGEABLE.
Do NOT remove, stretch or tamper with your wristband in any way or you will not be allowed entry.
Subsequent and/or multiple presentations of a counterfeited wristband are VOID and will be seized by Festival security staff.
If your wristband is removed by Festival security/event staff for any reason, it WILL NOT be replaced.
All Passholders must pass through security and are subject to bag inspection. Prohibited items will be confiscated by event staff.
The festival takes place rain or shine.
THERE ARE ABSOLUTELY NO EXCEPTIONS TO THIS WRISTBAND POLICY.
If your wristband has been lost, stolen, or damaged, visit the Festival Box Office or Wristband Assistance Tent before entering the festival. There is a $20 wristband replacement fee.